Terms & Conditions
Please see below for Terms & Conditions for promotions, loyalty, subscriptions and competitions.
GENERAL PROMOTIONAL T&Cs
By accessing or using this website, you agree to the terms outlined below. San Margo reserves the right to update or modify these terms at any time without prior notice. It is your responsibility to review the T&Cs regularly.
Promotions & Discount Codes
- Discount codes are valid for one-time use only unless otherwise stated.
- Only one discount code may be used per order.
- Promotions cannot be applied to previous purchases or combined with other offers unless explicitly stated.
- Offers may exclude certain products (e.g., sets, sale items, gift cards) and are subject to availability.
- San Margo reserves the right to modify or cancel any promotion at any time.
Returns Involving Promotional Items
If your order includes a free item (e.g., part of a gift-with-purchase or bundle promotion) and you return part of your order, the value of the free item (based on its full retail price) will be deducted proportionally from your refund. For example, if the free item is worth $30 and you return $60 worth from a $90 order, your refund will be adjusted to $40.
Changes to Terms
San Margo reserves the right to amend these Terms & Conditions at any time. Updated terms will be posted on this page and take effect immediately.
ENTER TO WIN $390 of SAN MARGO
1. Promoter
This competition is run by San Margo.
2. Eligibility
Entry is open to individuals aged 18 years or over who reside in a country listed as a San Margo shipping destination. Employees of San Margo and their immediate families are not eligible to enter.
3. How to Enter
To enter, simply sign up to the San Margo email list. No purchase is necessary.
4. Prize Details
One (1) winner will receive a curated collection of San Margo products valued at $390 NZD, including:
- Bakuchiol Super Elixir Facial Oil – 30ml
- Glorioso Botanical Intimate Oil – 30ml
- Extraordinaria Firming Body Oil – 150ml
- In-Residencia Hydrating Shampoo – 310ml
- In-Residencia Hydrating Conditioner – 310ml
- Noche Balancing Scalp Sérum – 30ml
5. Giveaway Period
Entries open on the date of announcement and close at 11:59pm NZST on 3rd August 2025.
6. Winner Selection
One (1) winner will be randomly selected and notified via email within 5 business days of the competition closing. If the winner does not respond within 1 working day, a new winner may be drawn.
7. Prize Delivery
The prize will be shipped to the winner’s nominated address in once San Margo products are available for dispatch (estimated September 2025). Please note: only residents of countries listed as official San Margo shipping destinations are eligible to enter
8. General
- The
prize is not transferable, refundable, or redeemable for cash. - Entry into the competition is deemed acceptance of these terms and conditions.
- San Margo reserves the right to verify entries and disqualify any entrant who tampers with the entry process or violates these
terms.
9. Privacy
By entering, you agree to receive email communications from San Margo. You can unsubscribe at any time. Personal data will be handled in accordance with our Privacy Policy.
FREE SHIPPING ON ORDERS $99+
Receive free standard shipping on all orders $99 and over (after discounts, in your local currency). For orders under $99, shipping rates are calculated at checkout and vary by location.
For full details on delivery timeframes and shipping costs, click here.
WELCOME GIFT
One-time use only. Code expires 10 days after sign-up. Excludes sets, sale items, and gift cards. Not valid with other offers.
BIRTHDAY TREAT
One-time use only. Valid with a minimum spend of $50 in your local currency. Code expires 10 days after issue. To qualify, customers must be subscribed to marketing emails and have submitted their birth date at least 10 days prior to their birthday. You can enter your birthday in your email preferences link - found at the bottom of each email. One reward per customer per calendar year. Not valid with other discounts or promotions.
SUBSCRIPTIONS
San Margo subscriptions offer 10% off every order and are available in flexible frequencies: every 1, 2, 3 or 6 months.
By purchasing a subscription, you agree to the following:
Recurring Billing
Your selected product(s) will be automatically billed and shipped at the frequency you choose. The 10% subscriber discount applies to each recurring order as long as the subscription remains active.
Flexible Management
You can pause, skip, edit, or cancel your subscription anytime from your customer account. Changes must be made at least 48 hours before your next billing date to take effect.
Payment Failures
If your payment doesn’t go through:
- We’ll retry 3 times, every 7 days.
- If all attempts fail, your subscription will be automatically cancelled and you’ll receive a notification.
Inventory Shortages
If your product is temporarily out of stock:
- We’ll retry 5 times, every 7 days.
- If it’s still unavailable, the order will be skipped and you’ll be notified - your subscription will resume with the next cycle.
Notifications
We’ll keep you updated by email if any issues arise with payment, inventory, or subscription changes.