San Margo is a modern wellness and beauty brand offering naturally-based, high-performance, microbiome-friendly products - immaculately formulated, beautifully designed, and wrapped with care. Thoughtfully created for all, and gentle enough for sensitive life stages like pregnancy, postpartum, and perimenopause.

We call it: Modern Wellness: For your inside, for your outside, and for the outside.

Expanded wellness means being informed and intentional about how you care for your mind, body, and soul - inside and out. We believe that with the right tools and knowledge, you can enhance your healthspan, your natural beauty, and your everyday wellbeing. It’s a journey. A daily practice. A carta de amor to yourself.

At San Margo, we believe the products you use every day - both inside and out - head to toe - should make a difference. They should support your health and wellness, be ethically made, and feel glorious to use.

Clean
We believe “clean” means consciously formulated - and being just as discerning about what’s left out as what goes in. We avoid ingredients known to be irritating, harsh, or questionable, and choose those that are gentle, compatible, well-tolerated, and effective. We prioritise ethical sourcing, safety, and transparency, favouring smarter, gentler alternatives that nourish, protect, and deliver high-performance results.

Effective
We believe your entire body system deserves the same level of care as your face. That’s why we use facial-grade actives and scientifically proven ingredients to deliver visible results and lasting nourishment. Where evidence-backed synthetic ingredients can enhance safety, performance, or offer a more sustainable alternative to a natural counterpart, we include them with intention.

You can read more about our We Say Sí and No Way José ingredient lists here.

We know no brand is without impact — and that ‘sustainable’ means different things to different people.

At San Margo, we prioritise conscious formulation, responsible sourcing, and low-impact packaging. Our products are made in small batches, designed for sensitive skin and sensitive life stages, and housed in recyclable glass or bio-based plastic wherever possible.

We’re proud to be part of the Australian Recycling Label (ARL) Program, making recycling easier for our customers.

We’re committed to transparency — about the steps we’ve taken, and the ones still ahead.

Read more about Our Impact here.

We are Certified PETA Global Animal Test – Free, meaning we do not conduct, commission, or permit animal testing on our ingredients, formulations, or finished products - anywhere in the world.

Please note some of our products, contain animal products. Full ingredient lists are available on each product page under “Full Ingredient List”

If you have any questions about specific ingredients, feel free to fill out the form below or email us at hello@sanmargo.com.

Free standard shipping is available for orders $99 and above. For orders less than $99, standard shipping depends on your location.

See shipping costs and timeframes here.

We currently ship to the following countries: Austria, Australia, Belgium, Brazil, Canada, China, Czech Republic, Denmark, Finland, France, Germany, Greece, Hong Kong SAR, Hungary, Indonesia, Italy, Japan, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Poland, Portugal, Republic of Ireland, Slovakia, Slovenia, South Korea, Spain, Sweden, United Kingdom, and United States.

You can see shipping costs and timeframes here.

Email us at hello@sanmargo.com as soon as possible.

We’ll do our best to help before your order is processed.

Please allow 2-3 business days for us to receive and process your order. Orders received after 12PM New Zealand Time (NZT) will begin processing the next business day.

You can find tracking information of your order in My Account or in your shipping confirmation email. Please note that it can take some carriers up to 1 business day after an order has been shipped to show updates in tracking.

We ship from our warehouse, with love, in New Zealand.

Please email us at hello@sanmargo.com within 2 weeks of delivery, including your order number, a photo of the item and a brief description of the damage. Please keep our environment in mind, and respect that we only send out replacements if a product is damaged to the point that it is unusable.

Our team will assess the damage and offer either appropriate compensation or a replacement, depending on the severity.

Please email us at hello@sanmargo.com with your order number, and we’ll be happy to help.

Only one discount code can be used per order and cannot be combined with other promotions or with subscriptions.

Discounts do not apply to bundles, as they are already curated with considered value.

1. Go to your formula(s) product page.
2. Select a delivery preference hat aligns with your usage routine — every 2, 3, 4, or 6 months.
3. Manage your subscription anytime via your account. We’ll send a reminder 5 days before each billing date. To make changes, please update your preferences before billing to ensure they apply to your next order.

Enjoy 10% off every subscription delivery - no codes needed!

All formulas are eligible for recurring subscription. Tools, custom sets, gift sets, gift cards, lifestyle items, travel sizes and minis are excluded from this program.

We will delay your next subscription charge until the items are back in stock. You will receive a notification informing you about the out-of-stock and the next charge date adjustment. 

You can adjust your subscription at any time by logging into your account.

If you need your order sooner than your selected delivery frequency, simply email us at hello@sanmargo.com - we're here to help.

Because subscription orders are already discounted, discount codes cannot stack with subscription orders.

We truly hope you love your San Margo products.

If you’re unsure which product is right for you, we’re always happy to help—email us anytime at hello@sanmargo.com for personalised guidance. Our minis and travel sizes are also perfect for trial use.

Before purchasing, please check the product pages for full ingredient lists, and review them carefully to ensure there are no ingredients you’re sensitive to.

But if you're not completely satisfied, we accept returns within 30 days of purchase.

Find out more about Returns & Exchanges here.

Yes - as long as less than 1/4 of the product has been used, we’ll gladly accept your return.

Find out more about Returns & Exchanges here.

Refunds are issued to the original payment method used at checkout.

Please allow up to 2 weeks to be credited to your original form of payment.

Please note: Original shipping charges are non-refundable.

If an order is already dispatched we are unable to exchange your order through our system. We recommended simply returning your items and place a new order.

If you purchased your product through one of our stockists, please contact them directly for assistance. We're unable to process refunds or returns for items not purchased directly from sanmargo.com.

Our cosmetics and wellness products are designed and made in Auckland, New Zealand.

Tools and accessories are designed in New Zealand and ethically produced internationally.

We offer refillable minis and travel sizes - perfect for trying a product before committing to the full size.

Full ingredient lists are available on each product page under “Full Ingredient List”.
You’ll also find the complete list on the outer packaging of each product.

If you have any questions about specific ingredients, feel free to email us at hello@sanmargo.com.

Certified ARL recycling instructions for each packaging component are available on each product page under “Packaging & How to Recycle”. You’ll also find the ARL on the outer packaging of each product.

Our formulations are designed to be gentle, effective, and suitable for all skin types - including sensitive and sensitised skin.

All San Margo products are dermatologist-tested and completely fragrance-free - meaning they are formulated without any added fragrance or essential oils to support even the most sensitive or sensitised skin.

 Please note: Everyone's skin is unique, and reactions to certain ingredients may vary. We recommend performing a patch test first and/or consulting with your dermatologist or healthcare professional if you have any concerns or specific conditions before use.

Unopened, San Margo products have a 24-month shelf life when stored correctly—in a cool, dark place away from direct sunlight.

Once opened, we recommend using your product within the timeframe shown on the “Period After Opening” (PAO) symbol on the packaging (e.g. “12” indicates 12 months). This ensures freshness and maximum efficacy. Brief exposure to heat or cold won’t affect efficacy, though you may notice natural variations in texture or colour - this is completely normal for clean formulations made without synthetic dyes or stabilisers

Some products may vary in tone due to natural variation in harvest, crop, or region - a beautiful reminder of their pure, plant-based origins.

To maintain freshness and efficacy, store your products in a cool, dark place, away from direct sunlight. Always keep lids tightly closed after use, and store bottles upright where possible.

Yes, San Margo products are non-comedogenic.

Of course! To join the waitlist for a sold-out item, just head to the product page and click ‘Notify Me When Available’.

A pop-up will appear — enter your email and click ‘Notify Me’. If the item comes back in stock, we’ll send you an email so you’re first to know.

Absolutely. Your security is a priority. All payments are processed through Shopify Payments, a trusted and secure gateway that supports all major credit cards.

Please read our Terms of Service and Privacy Policy for more information.

We accept all major credit cards - Visa, Mastercard, American Express, and UnionPay - as well as Shop Pay, Apple Pay, and Google Pay.

Yes, we accept digital gift cards as a form of payment. You can purchase them here.

We’re always open to thoughtful partnerships. Contact us via the form below or hello@sanmargo.com.and share a little about what you have in mind.

For press opportunities and inquiries, please reach out via the form below or hello@sanmargo.com. If we
think it’s the right press opportunity for the brand, we will certainly follow up.

We’d love to hear from you. All wholesale/stockist inquiries can be directed via the form below or hello@sanmargo.com.