Terms & Conditions
Please see below for Terms & Conditions for promotions, loyalty, subscriptions and competitions.
Please note: any welcome rewards will be sent out from 10th August, 2025 or when pre-order is launched.
GENERAL PROMOTIONAL T&Cs
By accessing or using this website, you agree to the terms outlined below. San Margo reserves the right to update or modify these terms at any time without prior notice. It is your responsibility to review the T&Cs regularly.
Promotions & Discount Codes
- Discount codes are valid for one-time use only unless otherwise stated.
- Only one discount code may be used per order.
- Promotions cannot be applied to previous purchases or combined with other offers unless explicitly stated.
- Offers may exclude certain products (e.g., sets, sale items, gift cards) and are subject to availability.
- San Margo reserves the right to modify or cancel any promotion at any time.
Returns Involving Promotional Items
If your order includes a free item (e.g., part of a gift-with-purchase or bundle promotion) and you return part of your order, the value of the free item (based on its full retail price) will be deducted proportionally from your refund. For example, if the free item is worth $30 and you return $60 worth from a $90 order, your refund will be adjusted to $40.
Changes to Terms
San Margo reserves the right to amend these Terms & Conditions at any time. Updated terms will be posted on this page and take effect immediately.
FREE SHIPPING ON ORDERS $70+
Receive free standard shipping on all orders $70 and over (after discounts, in your local currency). For orders under $70, shipping rates are calculated at checkout and vary by location.
For full details on delivery timeframes and shipping costs, click here.
WELCOME GIFT
One-time use only. Code expires 10 days after sign-up. Not valid with other offers. To qualify, customers must be subscribed to marketing emails. Minimum spend of $30. Item must be added and coupon applied.
REVIEW GIFT
One-time use only. Code expires 10 days after leaving a review. Excludes sets, sale items, and gift cards. Not valid with other offers. To qualify, customers must be subscribed to marketing emails prior to submitting a review.
BIRTHDAY TREAT
One-time use only. Code expires 10 days after issue. To qualify, customers must be subscribed to marketing emails and have submitted their birth date at least 10 days prior to their birthday. You can enter your birthday in your email preferences link - found at the bottom of each email. One reward per customer per calendar year. Not valid with other discounts or promotions.
PRODUCT SUBSCRIPTIONS
San Margo subscriptions offer 10% off every order and are available in flexible frequencies: every 1, 2, 3 or 6 months.
By purchasing a subscription, you agree to the following:
Recurring Billing
Your selected product(s) will be automatically billed and shipped at the frequency you choose. The 10% subscriber discount applies to each recurring order as long as the subscription remains active.
Flexible Management
You can pause, skip, edit, or cancel your subscription anytime from your customer account. Changes must be made at least 48 hours before your next billing date to take effect.
Payment Failures
If your payment doesn’t go through:
- We’ll retry 3 times, every 7 days.
- If all attempts fail, your subscription will be automatically cancelled and you’ll receive a notification.
Inventory Shortages
If your product is temporarily out of stock:
- We’ll retry 5 times, every 7 days.
- If it’s still unavailable, the order will be skipped and you’ll be notified - your subscription will resume with the next cycle.
Notifications
We’ll keep you updated by email if any issues arise with payment, inventory, or subscription changes.
Mamá & Bebé Giveaway
- Promoter
The Mamá & Bebé Giveaway (the “Promotion”) is organised by San Margo in collaboration with Over the Dandelions. - Eligibility
Entry is open to New Zealand residents aged 18 years and over. - Promotion Period
The Promotion opens on Friday 16 October and closes at 11:59pm NZDT on Saturday 31 October 2026. Entries received after this time will not be accepted. - How to Enter
To enter, participants must complete all four steps:
1. Like the official Mamá & Bebé Giveaway Instagram post.
2. Follow both @san__margo and @overthedandelions on Instagram.
3. Tag someone in the giveaway post.
4. Complete the official online entry form, including a valid email address and Instagram username.
All four steps must be completed for an entry to be eligible.
Only confirmed email subscriptions will be entered into the draw. Limit of one (1) entry per person. Multiple or fraudulent entries may be disqualified at San Margo's discretion. - Prize
One (1) winner will receive a curated Mamá & Bebé collection valued at NZ$505.30, comprising:
San Margo:
Extraordinaria Firming Body Oil – RRP $74
Bakuchiol Super Elixir Facial Oil – RRP $89
Noche Balancing Scalp Sérum – RRP $72
Radiante Collagen + Vitamin C Powder – RRP $59
Over the Dandelions:
100% Merino Wool Blanket in Ivory – RRP $149.50
Wooden Maraca – RRP $21.90
GOTS Cotton Pompom Bonnet in Fawn – RRP $22.90
Announcement Keepsake Plaque – RRP $16
All values are in New Zealand dollars.
The prize is not transferable, exchangeable or redeemable for cash. If any prize component becomes unavailable, the Promoter reserves the right to substitute it with an item of equal or greater value. - Winner Selection
One (1) winner will be selected at random from all eligible entries after the Promotion closes.
The winner will be contacted by San Margo via email and/or Instagram. The winner must respond within two (2) days of notification to claim the prize. If the winner cannot be contacted or does not respond within this period, San Margo reserves the right to conduct a redraw.
The winner's eligibility, including completion of the required Instagram actions, may be verified before the prize is awarded.
The prize will be delivered to a valid New Zealand address provided by the winner. - Marketing Communications
By entering the Promotion, participants agree to subscribe to and receive marketing emails from both San Margo and Over the Dandelions.
Participants' contact details will be shared with both participating brands for marketing purposes. Participants may unsubscribe from either brand's communications at any time using the unsubscribe link provided in their emails. - Privacy
Personal information collected in connection with this Promotion, including names, email addresses and Instagram usernames, will be used to administer the giveaway, verify entries, contact the winner and send marketing communications.
Information will be handled in accordance with the respective Privacy Policies of San Margo and Over the Dandelions and applicable New Zealand privacy legislation. - Instagram Disclaimer
This Promotion is not sponsored, endorsed, administered by or associated with Instagram. By entering, participants release Instagram from any responsibility associated with the Promotion.
San Margo and Over the Dandelions will never request payment or banking information to claim the prize. - General
San Margo reserves the right to amend, suspend or cancel the Promotion if circumstances beyond its reasonable control make this necessary.
To the fullest extent permitted by law, the Promoter accepts no responsibility for lost, late, incomplete or misdirected entries, technical issues or other circumstances that may prevent participation. - The Promoter's decision regarding the Promotion is final, subject to applicable law.