Terms & Conditions
Please see below for Terms & Conditions for promotions, loyalty, subscriptions and competitions.
Please note: any welcome rewards will be sent out from 10th August, 2025 or when pre-order is launched.
GENERAL PROMOTIONAL T&Cs
By accessing or using this website, you agree to the terms outlined below. San Margo reserves the right to update or modify these terms at any time without prior notice. It is your responsibility to review the T&Cs regularly.
Promotions & Discount Codes
- Discount codes are valid for one-time use only unless otherwise stated.
- Only one discount code may be used per order.
- Promotions cannot be applied to previous purchases or combined with other offers unless explicitly stated.
- Offers may exclude certain products (e.g., sets, sale items, gift cards) and are subject to availability.
- San Margo reserves the right to modify or cancel any promotion at any time.
Returns Involving Promotional Items
If your order includes a free item (e.g., part of a gift-with-purchase or bundle promotion) and you return part of your order, the value of the free item (based on its full retail price) will be deducted proportionally from your refund. For example, if the free item is worth $30 and you return $60 worth from a $90 order, your refund will be adjusted to $40.
Changes to Terms
San Margo reserves the right to amend these Terms & Conditions at any time. Updated terms will be posted on this page and take effect immediately.
FREE SHIPPING ON ORDERS $70+
Receive free standard shipping on all orders $70 and over (after discounts, in your local currency). For orders under $70, shipping rates are calculated at checkout and vary by location.
For full details on delivery timeframes and shipping costs, click here.
WELCOME GIFT
One-time use only. Code expires 10 days after sign-up. Not valid with other offers. To qualify, customers must be subscribed to marketing emails. Minimum spend of $30. Item must be added and coupon applied.
REVIEW GIFT
One-time use only. Code expires 10 days after leaving a review. Excludes sets, sale items, and gift cards. Not valid with other offers. To qualify, customers must be subscribed to marketing emails prior to submitting a review.
BIRTHDAY TREAT
One-time use only. Code expires 10 days after issue. To qualify, customers must be subscribed to marketing emails and have submitted their birth date at least 10 days prior to their birthday. You can enter your birthday in your email preferences link - found at the bottom of each email. One reward per customer per calendar year. Not valid with other discounts or promotions.
PRODUCT SUBSCRIPTIONS
San Margo subscriptions offer 10% off every order and are available in flexible frequencies: every 1, 2, 3 or 6 months.
By purchasing a subscription, you agree to the following:
Recurring Billing
Your selected product(s) will be automatically billed and shipped at the frequency you choose. The 10% subscriber discount applies to each recurring order as long as the subscription remains active.
Flexible Management
You can pause, skip, edit, or cancel your subscription anytime from your customer account. Changes must be made at least 48 hours before your next billing date to take effect.
Payment Failures
If your payment doesn’t go through:
- We’ll retry 3 times, every 7 days.
- If all attempts fail, your subscription will be automatically cancelled and you’ll receive a notification.
Inventory Shortages
If your product is temporarily out of stock:
- We’ll retry 5 times, every 7 days.
- If it’s still unavailable, the order will be skipped and you’ll be notified - your subscription will resume with the next cycle.
Notifications
We’ll keep you updated by email if any issues arise with payment, inventory, or subscription changes.
Ultimate Mamá Giveaway
- Eligibility
Entry is open to New Zealand residents aged 18 years and over. - Promotion Period
The Promotion opens on Saturday 22 August and closes at 5:00pm NZST on Sunday 23 August 2026. Entries received after this time will not be accepted. - How to Enter
Complete the online entry form.
Only confirmed email subscriptions will be entered into the draw.
Limit of one (1) entry per person. Multiple entries, including entries submitted using different email addresses, may be disqualified at San Margo's discretion. - Prize
One (1) winner will receive the Ultimate Mamá Collection, comprising a selection of full-size San Margo products with a total recommended retail value of approximately NZ$500.
The prize is not transferable, exchangeable or redeemable for cash. If any prize component becomes unavailable, San Margo reserves the right to substitute it with a product of equal or greater value. - Winner Selection
The winner will be selected at random from all eligible entries and notified via email on Monday 17 August 2026.
If the winner cannot be contacted within two (2) days, or does not respond within that period, San Margo reserves the right to redraw the prize. - Marketing Communications
By entering the Promotion, you agree to receive marketing communications from San Margo. You may unsubscribe at any time by using the unsubscribe link included in our emails. - Privacy
Personal information collected in connection with this Promotion will be used to administer the giveaway and to send marketing communications in accordance with San Margo's Privacy Policy. - General
San Margo reserves the right to amend, suspend or cancel the Promotion if circumstances beyond its reasonable control make this necessary.
To the fullest extent permitted by law, San Margo accepts no responsibility for lost, late, incomplete or misdirected entries, technical issues or any other circumstances that may prevent participation.
The Promoter's decision is final, and no correspondence will be entered into.